Terms of use

These terms apply to your use of ProtocolLab, provided by AIFORMA Pty Ltd ("we", "us") of Queensland, Australia. By using ProtocolLab you agree to them. If you don't agree, please don't use the service.

What ProtocolLab is

ProtocolLab is a planning, calculation and inventory tool. You enter your own information and it performs arithmetic: volumes, syringe measurements, reconstitution volumes, quantities, stock and costs.

• It does not provide medical, health, dosing or fitness advice.
• It does not recommend any substance, amount, schedule or supplier.
• We do not sell, supply or arrange the supply of any substance or equipment.

Nothing in ProtocolLab is a substitute for advice from a qualified health professional. Speak to a doctor or pharmacist about any medicine or substance you are considering.

Your responsibilities

• You must be 18 or older to use ProtocolLab.
• You are responsible for the information you enter and for checking every result independently before relying on it. An error in what you enter will produce an incorrect result.
• You are responsible for complying with the laws that apply to you, including laws about medicines and controlled substances. ProtocolLab must not be used for any unlawful purpose.
• You must not misuse the service, including by attempting to disrupt it, copy it, or access it in ways we haven't provided.

Subscriptions

ProtocolLab is a paid yearly subscription. The current price is shown on our website before you subscribe.

• New subscriptions start with a 7-day free trial. You need to add a payment card to start the trial.
• If you cancel before the trial ends, you won't be charged. If you don't cancel, your first year is charged automatically when the trial ends, at the first-year price shown when you subscribed.
• Your subscription then renews automatically each year at the standard yearly price until you cancel. You can cancel at any time and keep access until the end of the year you've paid for.
• We don't offer refunds for change of mind. See our trial and cancellation policy.

We will tell you before any price change applies to your next renewal.

Availability and changes

We aim to keep ProtocolLab available and accurate, but we may change, suspend or discontinue features. We may update these terms from time to time; the date at the top of this page shows when they last changed.

Liability

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in these terms limits those rights. To the extent the law allows, and except for those guarantees, ProtocolLab is provided "as is", and we are not liable for any loss arising from your use of it, including decisions you make based on its calculations. Where our liability cannot be excluded but can be limited, it is limited to supplying the service again or refunding what you paid for it.

General

These terms are governed by the laws of Queensland, Australia. Questions about them can be sent to support@protocollab.org.